Hey all,
This month, I set out to write about cleaning your home. Sounds fun.
After several days of summer writer's block, I wondered if I could get a nudge from ChatGPT.
If you don't know, it's AI (artificial intelligence) with the ability to write about anything you ask.
It feels like cheating, so I've resisted. Plus, I thought, bah, how could a computer be funny or know more about real estate than me?
Gulp.
So, with a knot in my stomach, I've decided to let you be the judge, comparing what I wrote with what AI wrote.
Here we go!
Curtis vs. ChatGPT on Cleaning Your Home After You Move Out.
First, what I wrote:
The Department of Cleanliness Just Didn't Call
Everyone knows you should clean your home before you list it. It's gross when you don't, and you'll sell it for less money.
And, just as important, you should leave a clean home for your buyers after you move out.
But that's not what always happens...
Last winter, I was the listing agent for a lovely couple, a referral from a past client, which I appreciated.
I'd never met them. We spoke on the phone and arranged to meet at their house. I cruised by the day before to get a look from the outside and prepare for our meeting. North Regina, nice place, nice area, the price range was in the low 400s.
When we met, they had lots of questions for me. What's my house worth, how much do Realtors charge, and what should I do to get my home ready to sell?
As we were talking, I was looking around the room. And it was dirty :(
Pet hair everywhere, dishes piled high, dirty windows, even dirty walls. It was surprising (to say the least) for a newer house in a nice area and a professional couple, no kids.
As gently as possible, I told them they needed to shine 'er up! Buyers are judging your home the second they walk in, I said! If it's not clean, they'll wonder what else you're neglecting. Does the furnace get maintained? Eaves cleaned? We don't want them to get the impression you neglect your house!
And they listened, to a certain extent. I think they emptied the garbage on the day we listed. Anyway, not very clean at all.
We managed to find a buyer, which was a relief. The buyer's agent, to his credit, noticed the lack of cleanliness and wrote a line in his offer requiring the seller to have the home professionally cleaned before possession.
After they had moved out (and out of town), and the day before the new owners took possession, the cleaners arrived. I met them at the house to let them in.
I small-talked my way up the walk, opened the door, and...boo. It looked like the sellers had grabbed everything up and slipped away in the night. They hadn't vacuumed, wiped or even flushed.
The poor cleaners worked all day–two people, eight hours each. And it still was only kinda clean after all that work.
I let the sellers know we could still use a little boost. Maybe bring the cleaners back for one more round? They told me their part of the deal was done—a professional cleaner was hired as per the contract. Nothing more was required.
I said, alrighty. Nothing I could do now, although I wish there were.
Possession was at noon—my phone rang at 12:10, buyers agent. Not happy, not at all.
They wanted a cleaner back in there until they did it right, or they would sue.
So, What Was The Seller's Obligation, And Do The Buyers Have a Case?
As lousy as this situation is, and Realtors see it plenty, there isn't much a buyer can do. We can't send a referee out to throw a flag, and there is no provincial department cleanliness.
Unless junk is strewn everywhere, the toilets are plugged, or meat is rotting on the counter, you don't have much of a case.
I've learned over the years that one person's idea of clean differs from another's. If there are streaks on the mirror, is it still clean? If there is a stain on the toilet that you can't get out, is it still clean?
And burning a bunch of cash on suing someone over dust on the ceiling fans, a pile of Bounce sheets behind the dryer, and some 2"x4"'s in the garage doesn't make sense.
So, it's mostly a moral obligation, isn't it. You should do the right thing.
Remember, it's a most exciting day for some lovely people that just unloaded a pile of money for your house. Carve out a full day to clean.
Pretend you'll be there on possession day, handing them the keys and seeing their faces as they walk through the door. Better clean up.
CB
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